+ Allergies or medical conditions including injury and pregnancy
+ Request for appointing specific therapist (Charged)
+ Celebrating any special occasions

(excluding hotel guests)

Indoor Pool: 7:00AM – 10:00PM
Gym: 24hours

Hotel guests may arrive at least 15 minutes prior to your scheduled treatment. This will allow time to enjoy the Indoor pool and Gym. Arriving late will limit the time for your treatment, thus decreasing its effectiveness and your enjoyment. Your treatment will end on time, so the next guest is not delayed. The full value of your treatment will be charged.

We cannot be responsible for any personal items and / or valuables brought into the spa or left in your locker. Please leave your valuables at home or in your room safe.

To protect the privacy of our guests and to preserve the guest experience, use of cell phones, electronic devices and cameras are prohibited in the spa.

Massages and facials can be performed on anyone 16 years of age or older.

Shaving is not recommended prior to body treatments. Shaving is not necessary for men prior to facial treatment. Your spa experience is your time, and you should delight in it to the fullest - if you experience discomfort due to room temperature, massage pressure, music volume or any other conditions, please notify your therapist immediately.

Guests are prohibited from bringing any outside food or alcohol into the spa. A guest appearing intoxicated will be denied access to the spa.

A 100% cancellation charge will be incurred for any treatment at least 12 hours prior to appointment.