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EDITION ETIQUETTE

EDITION ETIQUETTE

Mindful Etiquette for a Premium Tokyo Spa Hotel Stay

GUIDELINES

To enjoy your spa experience to the fullest potential, please familiarize yourself with the Spa Guidelines.

Please inform the followings upon your reservation:

+ Allergies or medical conditions including injury and pregnancy
+ Request for appointing specific therapist (Charged)
+ Celebrating any special occasions

You must provide a valid credit card number with expiration date at time of booking.

(excluding hotel guests)

Pool and gym are complimentary to hotel guests.

Indoor Pool: 7:00AM – 10:00PM
Gym: 24hours

15% of service charge and 10% consumption tax are included in prices.

ETIQUETTE

Arrival Time

Hotel guests may arrive at least 15 minutes prior to your scheduled treatment. This will allow time to enjoy the Indoor pool and Gym. Arriving late will limit the time for your treatment, thus decreasing its effectiveness and your enjoyment. Your treatment will end on time, so the next guest is not delayed. The full value of your treatment will be charged.

Personal Belongings / Valuables

We cannot be responsible for any personal items and / or valuables brought into the spa or left in your locker. Please leave your valuables at home or in your room safe.

Use of Electronic Devices

To protect the privacy of our guests and to preserve the guest experience, use of cell phones, electronic devices and cameras are prohibited in the spa.

Age Requirements

Massages and facials can be performed on anyone 16 years of age or older.

Treatment Recommendations

Shaving is not recommended prior to body treatments. Shaving is not necessary for men prior to facial treatment. Your spa experience is your time, and you should delight in it to the fullest - if you experience discomfort due to room temperature, massage pressure, music volume or any other conditions, please notify your therapist immediately.

Food and Beverage

Guests are prohibited from bringing any outside food or alcohol into the spa. A guest appearing intoxicated will be denied access to the spa.

Cancellation Policy

A 100% cancellation charge will be incurred for any treatment at least 12 hours prior to appointment.