-
Can I make a reservation on the day?Yes, if there is a slot available.Although advance reservations are recommended as we tend to be busy on weekends.
-
Do I have to choose a menu in advance?You can also decide on the day during counseling. Please note that some menus take some time to prepare on the day.
-
Which menu is popular?Many guests who visit for the first time tend to choose a body massage. Popular menus are the 90-minute comfort massage as well as the 60-minute Relax Massage, both of which use Bioprogramming body oil.
-
Do I get to choose the oil myself?Yes, you will be able to choose 1 scent (out of 5) for the oil, depending on your preference and mood of the day.
-
Is it possible for a couple to get treatments together?Yes, we have 1 couple suite room, where you can get a treatment together in the same room.
-
What kind of amenities are available?We have hair comb, toothbrush, cotton pads, cotton swabs, shower cap, and shaver available.
-
Is hair dryer available?Yes, we have 'Repronizer' hair dryer from Bioprogramming. We also have hair iron available.
-
Are there any cosmetic products available for rental?Unfortunately we do not. Please bring your own makeup products for use after a treatment.
-
Are there shower rooms/bath tubs?We have a shower room in the treatment rooms.
-
Can I use the gym/pool if I am not staying at the hotel?The swimming pool and gym facilities are only available to staying guests.
-
What time should I arrive?Please arrive 10 minutes prior to your reservation time. We do not have a large space for waiting.
-
Is it okay if I bring my children? Can they wait in the treatment room with me?Unfortunately, we do not allow children in the treatment room for safety reasons.
-
Do you have any menus for pregnant women?We have special body and facial menus for those in the second trimester. If you are concerned about your physical condition, please ask your doctor prior to arrival.
-
Is there a parking space?We have a hotel parking space (400JPY/30 minutes).Guests using the spa facility are eligible for complimentary parking for up to 4 hours. Please show your parking ticket at the time of payment.